The full version cannot be downloaded

ECAN

I have purchased the Pro version, but the link provided does not allow me to download the full package.I tried to click "download" in the link provided by the computer email. The prompt was: "Download failed, send the link failed". I also tried to download the package on my phone and send it to my computer. When it ran, the message was not the complete package.

Misaki

ECAN I'm sorry to hear you're having trouble. Our download links are working fine now. Spine's servers are located in Japan, Europe, and the USA. If you are located in China or your internet connection to the servers is very slow, you may need to try multiple times, use a VPN, or try again later.