If you've purchased a Spine license but haven't received your license email, there are several steps you can take to resolve the issue:
- Check Your Spam Folder: Sometimes, the license email might be mistakenly filtered into your spam or junk mail folder. It's a good idea to check there first.
- License Recovery Page: Spine provides a license recovery page where you can retrieve your license if you've lost your Spine license email. You'll need to enter the email address you used for the purchase to recover your license.
- Contact Support: If you still can't find your license email or if there was an issue with the email address you provided during purchase, you should contact Spine's support team directly. Send an email to contact@esotericsoftware.com with details of your purchase, such as the transaction number or the email address used for the purchase. They will assist you in resolving the issue and ensuring you receive your license.
Remember, the Spine team is always ready to help with any issues related to your license, so don't hesitate to reach out to them directly for assistance.