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  • I can not open spine after update Windows 11, version 24H2

I can not stat spine after update Windows 11, version 24H2

Inside spine.log

Sorry, Spine is unable to start.

Other software has interfered with Spine's operation.
Please disable any antivirus or other software that manipulates Spine.


I try to reinstall spine and unactivete anti virus but it can not work.
I have no idea how to fix it.

My Anti virus is norton 360

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    The issue you're experiencing with Spine not starting after updating to Windows 11, version 24H2, is likely due to interference from your antivirus software, Norton 360. Even though you've deactivated it, some antivirus programs can still interfere with other software. To resolve this, try adding Spine to the exceptions or whitelist in Norton 360. If that doesn't work, you may need to temporarily uninstall Norton 360 to see if it resolves the issue. Additionally, ensure that no other security software is running that might be affecting Spine.

    OFF

    Hello!
    I'm sorry to hear that you're unable to run Spine after the OS update.

    As Spinebot already suggested, the issue is most likely caused by your antivirus software. This section on our troubleshooting page provides guidance on how to whitelist Spine in your antivirus settings.

    Thank you for the advice.
    I uninstalled the antivirus and open spine and it work.
    Then I reintalled the antivirus and I can use spine normally right now.